Privacy Policy

Framed Adventure Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your personal data.

1. Information We Collect:

1.1 Personal Information:

We may collect personal information such as your name, contact details, payment information, and other relevant details when you make a reservation or use our services.

1.2 Usage Information:

We gather information about how you interact with our website, including your IP address, browser type, pages viewed, and the duration of your visit.

1.3 Cookies:

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

2.1 Service Provision:

We use your personal information to fulfill reservations, provide services, and communicate with you regarding your bookings.

2.2 Marketing Communications:

With your consent, we may send you promotional materials and updates about our services. You can opt-out of these communications at any time.

2.3 Improving Services:

We analyze data to enhance and personalize your experience, improve our website, and tailor our offerings to better meet your needs.

3. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the purpose of providing services to you.

4. Data Security:

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Your Choices:

5.1 Opting Out:

You can opt-out of receiving marketing communications by following the instructions provided in our emails or by contacting us directly.

5.2 Access and Correction:

You have the right to access, correct, or update your personal information. If you have any concerns, please contact us.

6. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any linked websites.

7. Children’s Privacy:

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action.

8. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us:

If you have any questions or concerns regarding our Privacy Policy, please contact us a info@framedadventure.co.za

By using our services, you agree to the terms outlined in this Privacy Policy.

Thank you for choosing Framed Adventure Group.